WhatsApp commerce
Erixa: whatsApp commerce with receipt forensics built in.
A per client isolated commerce bot connecting WhatsApp conversations to Shopify orders, with OCR, screenshot fraud checks and Claude Vision review before anything ships.
The brief
Each client needed its own WhatsApp commerce behaviour, order flow and data boundary. The system also needed to inspect payment screenshots instead of trusting manual review.
The hard part was joining commerce state, WhatsApp conversation state, Shopify orders, image forensics, OCR and vision model judgment without making the bot brittle.
Per client commerce brain
Client behaviour, WhatsApp rules, order settings and data scope stayed isolated so one bot configuration could not leak into another client.
WhatsApp to Shopify state
Customer conversation actions had to map cleanly into order creation, merchant review, payment state and follow up messaging.
Receipt fraud pipeline
ELA, TruFor, CAT Net, OCR and Claude Vision signals were combined to flag forged or suspicious payment screenshots before fulfilment.
Stack